Privacy Policy

How QoForevAzo protects and handles your personal information

Last updated: January 15, 2025

Introduction

QoForevAzo ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website qoforevazo.org or use our services for palm oil container solutions in Malaysia.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name and contact information (email, phone number, address)
  • Business information (farm location, company details)
  • Order and quote requests
  • Communication preferences
  • Payment and billing information

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Device information and operating system
  • Referring website information

How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: Process orders, provide quotes, and deliver container solutions
  • Communication: Respond to inquiries, provide customer support, and send service updates
  • Business Operations: Improve our products, analyze website usage, and optimize user experience
  • Marketing: Send promotional materials and product updates (with your consent)
  • Legal Compliance: Meet legal obligations and protect our business interests

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • Service Providers: Trusted partners who assist in business operations (shipping, payment processing)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In case of merger, acquisition, or asset sale
  • Consent: When you explicitly authorize information sharing

Data Security and Retention

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and regular security updates
  • Access controls and employee training
  • Regular security assessments

We retain your information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your personal information at any time.

Your Rights and Choices

Under Malaysian Personal Data Protection Act (PDPA), you have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, contact us at [email protected] or call +60 5 1419 97140.

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie settings through your browser. For detailed information about our cookie practices, please see our Cookie Policy.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

QoForevAzo
23 Jalan Industri 14
Kawasan Perindustrian Tebrau IV
81100 Johor Bahru, Johor
Malaysia

Email: [email protected]
Phone: +60 5 1419 97140
Business Hours: Mon-Fri 8AM-6PM